Graduates exploring off-campus drive opportunities for 2025 can look forward to an exciting career path with Wipro. The Management Trainee role provides a unique chance to collaborate with top global business strategy leaders while honing advanced analytical skills in a vibrant and innovative setting.
All Candidates are Eligible and Advised to Apply all are completed their BE | B.Tech | ME | MTech | MCA | BCA | M.Sc | B.Sc | MCA | B.Com in any Specialization and the Year of Pass out in the Year of 2026 | 2025 | 2024 | 2023 | 2022 | 2021 | 2020 Batch Batches are Only Eligible to Apply. Other batches are not Eligible to apply.
In this Official Hiring Article you can get to Know the Details of the Wipro Last Date to Apply, Job Location, Date of Exam, Date of Result, Date of the interview, Latest Eligibility Criteria in detail, interview syllabus, and Preparation, selection process, Direct Official applies link, Registration procedure in detailed explanation in a simple way all is given below Must read before Applying for Job-Updates.
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Company Name
- Wipro
About Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Key Details of Off Campus Drive 2025
Position:
- Management Trainee
Job ID:
- 58741
Job Location
- Gurugram
Category
- Full-time
Job Function(s)
- Not mentioned
Application Deadline
- Not mentioned ( Apply As Soon As Possible)
Year Of Passing
- 2022/2023/2024/2025 Passed Out Batch Needed.
Experience
- Freshers/Experienced
Qualification
- BE | B.Tech | ME | MTech | MCA | BCA | M.Sc | B.Sc | MCA | B.Com.
Eligible Branch
- Any Branch or Stream Eligible.
Application Mode
- Online
Job Overview/Description
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Key Responsibilities:
- Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update own availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
- Resolve client queries as per the SLA’s defined in the contract
- Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
- Document and analyse call logs to spot most occurring trends to prevent future problems
- Maintain and update self-help documents for customers to speed up resolution time
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by complying with service agreements
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
- Assist clients with navigating around product menus and facilitate better understanding of product features
- Troubleshoot all client queries in a user-friendly, courteous and professional manner
- Maintain logs and records of all customer queries as per the standard procedures and guidelines
- Accurately process and record all incoming call and email using the designated tracking software
- Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business
- Organize ideas and effectively communicate oral messages appropriate to listeners and situations
- Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
- Undertake product trainings to stay current with product features, changes and updates
- Enrol in product specific and any other trainings per client requirements/recommendations
- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
- Update job knowledge by participating in self learning opportunities and maintaining personal networks
Requirements/Eligibility Criteria
- Mandatory Skills: Institutional_Finance_Buy_Side_Others.
- No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback.
- Productivity, efficiency, absenteeism, Training Hours, No of technical training completed.
Additional Qualifications
- Good communication and teamwork skills.
- A proactive mindset and problem-solving attitude.
- Curiosity and willingness to learn – actively seeks out new knowledge or skills
- Flexibility and Adaptability – open to feedback, change, and new challenges
Mandatory documents for registration:
- Resume attached with latest passport size photograph.
- Industry accredited certificate if available to be uploaded mandatorily.
Mandatory documents for interview:
- All academic documents including the college ID card (if available), school / college, UG and PG marksheets, provisional/ degree certificate.
Mandatory documents for onboarding:
- PAN card. It is a mandatory requirement for onboarding. Please ensure that your last name, father’s name, and other details are accurate. Please note that background verification will fail if the last name is not updated or if the PAN card name does not match the registered name.
- Voter Id card / Passport will be mandatory to verify citizenship.
Selection Process
- Online Application: Submit your resume via below apply link. Ensure your application highlights relevant skills and achievements.
- Resume Screening: HR team shortlists candidates based on qualifications and alignment with role requirements.
- Online Assessments: Candidates may need to complete aptitude tests, numerical assessments, or case-based evaluations.
Interviews:
- First Round: Includes case interviews (problem-solving scenarios) and behavioural interviews.
- Technical Interviews: Assess analytical and technical skills, particularly for data-focused roles.
- HR/Panel Interviews: Evaluate cultural fit and motivation.
- Offer: Successful candidates receive a job offer after reference checks.
Salary
- The expected salary for this role is approximately 4 – 6 LPA (Lakhs Per Annum), though this is an estimate and may vary based on location and role specifics.
Application Steps
- Resume Preparation: Craft a polished resume that emphasizes your analytical projects and relevant coursework.
- Job Description Review: Carefully study the details of the job posting.
- Submission: Apply directly through official careers portal.
Apply Link
- Click Here To Apply For The Job: Apply Now
Note: Apply for The Job Updates Before the Link goes to Expire Expires.
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FAQ
- Who is eligible for the Off Campus 2025 Drive? – All Graduates and Postgraduates meeting the eligibility criteria can apply for the Off Campus 2025 Drive.
- Are alerts provided for the Off Campus 2025 Drive? – Yes, regular updates and alerts for the Off Campus 2025 Drive are shared. Stay connected for the latest news.
- What is the duration of the exam? – Each section of the exam must be completed within 30 minutes.
- How can I apply for the Off Campus 2025 Drive? – Visit the official website to submit your application, or access the direct application link for convenience.